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FREQUENTLY ASKED QUESTIONS
. General

. What is Buytemplates.net all about? . Why should I be buying your templates?

. Pre-designed Web Templates

. How do I benefit by buying pre-designed templates? . What rights do I get over my pre-designed web templates? . Is it possible to buy the particular image from the template? . After purchasing the template can I use the images separately for other projects of mine? . I might be having hundreds of pages on my site. Do I need to purchase multiple templates for this? . What do you mean, when you say your templates come with five different pages? . Do you provide any scripts with your templates or could you do some custom programming? . How will the login details for membership be sent to me? . I have registered for membership but I haven't received my membership login information yet. Is there any way of getting it online?

. Template Editing and Customization

. Which software do I need to edit/modify the templates? . Can you edit the templates for me? . Do you offer content insertion as a standalone service? . I purchased my templates from another website can I still get my templates customized with you? . Which is the best place to find photos/images for modification of my template?

. Custom Template Design Service

. What is a custom template design service? . What kind of rights do I get over the custom made template? . Will you resell the custom template you designed for me to a third party . How soon can I expect my custom template to be done?

. Template Membership

. What is template membership? . How do I join your membership program? . Will I have access to unlimited templates at no additional cost? . What are the different types of templates offered under each of your Template membership plans? . How many templates can I download on a daily basis? . What kind of rights do I get over the templates downloaded from the membership section? . How frequently will you be adding new templates? . Is my membership transferable? In other words, can I share my membership with others? . How do I renew my membership? . How do I upgrade my membership? . How to download free stock images? . I haven't received my membership login information yet.Is there any way of getting it online?

. Affiliation

. I am a web designer myself can I resell your templates? . I have a website of my own is there a possibility to earn by promoting buytemplates.net? . How can I join your affiliate program? . What is your payment method for my affiliate earnings?

. Website Maintenance Service

. What are included under the website maintenance service? . What is this service priced at? . Will you also promote my site?

. SEO Services

. What is SEO and how can I benefit out of it? . How does the SEO service work? . Can you guarantee that my site will rank top in all related keywords in search engines? . Will I get any kind of reporting? . How long will it take for you to bring my site to rank within the top 10 results for targeted keywords? . What exactly does the SEO service include?

. SEM Services

. What is SEM? . Which PPC programs do you support? . How can you help me with SEM?

. Payments

. How do you accept payments? . Do you have a refund policy? . Can I pay using AMEX?

What is Buytemplates.net all about?

Buytemplates.net is a one stop shop for all your website requirements. We offer the following products and services:

. Professional pre-designed website templates
. Template customization
. Custom template creation (custom web design)
. SEO/SEM services
. Website Maintenance Services
Why should I be buying your templates?

We can give you ample reasons why you should be buying our templates; a few of them are:

. All templates designed by professionals
. 100+ five-page templates that come with five pre-designed pages
. User friendly design
. Source files including PSDs, HTML and external CSS files
. Fully editable templates, supports multiple editing programs
. Multiple services under one roof
. 24/7 chat, email and phone based customer support
. 100% money back guarantee if not satisfied
How do I benefit by buying pre-designed templates?

The major advantage is price: Membership fee starts as low as $49 for budget, $69 for standard, and $99 for premium plans. You can download hundreds of templates with a small membership fee. You don’t have to hire a web designer or external web design studio and pay enormously to design a single web template.

Second advantage is the time frame: It usually takes 5–15 days for a good designer to produce a web page of the quality our templates in display.
What rights do I get over my pre-designed web templates?

You get royalty free non-exclusive rights to use the template for you or your client's design projects. But you will not have rights to resell/redistribute/lease/sublease/license/sub-license the template to any third party.

For more information refer our
license agreement here
Is it possible to buy a particular image from a template?

No. According to our Terms and Conditions we never sell the images separately from templates (as well as the templates separately from the images).
After purchasing the template can I use the images separately for other projects of mine?

Unfortunately not. The images are a part of the template and cannot be used separately.
I might be having hundreds of pages on my site. Do I need to purchase multiple templates for this?

No, you need not purchase multiple templates. You just need to buy one template and create hundreds of different pages just by changing the template content. It is that simple!
What do you mean, when you say your templates come with five different pages?

We have 100+ five-page templates that come with five pre-designed pages. These additional pages have been designed keeping specific industries in view. This helps you put up a full fledged website and at the same time avoid the monotonous look and feel.
Do you provide any scripts with your templates or could you do some custom programming?

Generally our templates do not include any additional scripts other than CSS files. All forms such as newsletter subscription or search fields are inactive. However, for Joomla, Oscommerce, and Wordpress, we provide HTML/CSS with php scripts, and for our sharepoint and .net templates, you get HTML/CSS along with .net script files.

We also offer custom programming services. Please
click here to know more about our website development service.
How will the login details for membership be sent to me?

The login details for your membership will be mailed to the email address provided by you at the time of signing up as soon as the payment is made. You can then download the template by clicking on the download link.
I have registered for membership but I haven't received my membership login information yet. Is there any way of getting it online?
Yes, you can, but as a first rule, please check your email trash and spam folders. Sometimes the email might end up there.

If the email is not there, you can use our "
Member Login Information Retrieval System" to get your login information online. You can use either use your Email ID or Transaction ID for the purpose. However, it is better to use Transaction ID because the option of using Email ID for retrieval expires after 48 hours of registration.

If you are still unable to retrieve your login details, please contact us through the support form.
Which software do I need to edit/modify the templates?

You can use any of the following software for content modification/editing:

. Frontpage
. Dreamweaver
. Editplus
. Any other program that can open html files

For design modifications you would need Adobe Photoshop or any other image editing program that can open PSD files
Can you edit the templates for me?

Absolutely we can. At an extremely affordable price we will do complete customization of your template as per your precise needs. Know more about our
template customization service
Do you offer content insertion as a standalone service?

Yes we do. Please
click here to know more about our content insertion service
I purchased my templates from another website, can I still get my templates customized with you?

Yes you can get your templates customized with us irrespective of where you purchased it from
Which is the best place to find photos/images for modification of my template?

We recommend the following websites:

http://www.absolutvision.com
http://www.gettyimages.com
http://www.bigstockphoto.com
http://www.photos.com
What is a custom template design service?

Custom template design is equal to getting yourself a custom web design service. The template is designed from the scratch as per your requirements.

Please
click here to know more about our custom template design service
What kind of rights do I get over the custom made template?

As the template is designed specifically for you, you will get 100% exclusive rights to the custom designed template.
Will you resell the custom template you designed for me to a third party

No, we will not resell the custom designed template to any third party.
How soon can I expect my custom template to be done?

It generally takes a maximum of 2 days for the sample draft to get ready. Once the draft is approved, we will give you the final design within 24 more hours.

The time generally varies based on the number of revisions you might require. But we are ready to work by deadlines incase the work is needed urgently.
What is template membership?

Our template membership programs allow you to gain access to a variety of existing and forthcoming web templates in our library, according to the plan you choose. Members also get a host of other benefits like, notifications of new added designs, free downloads and more
How do I join your membership program?

We offer three types of membership plans like Budget, Standard, & Premium membership plans. Please
click here to choose your favorite template membership plan
Will I have access to unlimited templates at no additional cost?

Yes, you will have unlimited access to all the existing templates and future additions in the respective members section according to the membership plan you choose, at no additional cost.
What are the different types of templates offered under each of your Template membership plans?

The table below explains the different Template membership plans and the respective level of template features available for each membership type.

Category Budget Membership (normal categories - 1 Week Validity) Standard Membership (normal categories - 6 Months Validity) Premium Membership (special & normal Categories - 6 Months Validity ) CSS XHTML
Full Websites
Flash
Web 2.0
Photo Gallery
phpBB
Mambo
FrontPage Templates
Full Flash
Banner Templates
Power Point Templates
Mobi Templates
SharePoint Templates
Emailer or Newsletter
eBay auction templates
WordPress
Illustration
Joomla
osCommerce
Adsense
Blog
Drupal



As the table illustrates, the “Premium Membership” gives you unlimited access to all the template categories on Butemplates.net. Whereas in “budget membership” and “Standard Membership”, access is limited to the CSS XHTML, Full Websites, Flash, Web 2.0, and Greetings template categories.
How many templates can I download on a daily basis?

You can download up to 10 templates in 24 hours for six months if you hold a Standard or Premium membership. For Budget membership, the total download limit is 10 templates only, and you can choose to download it either in a single day or over a period of one week.
What kind of rights do I get over the templates downloaded from the membership section?

You get royalty free non-exclusive rights to use the template for your or your client's design projects. But you will not have rights to resell/redistribute/lease/sublease/license/sub-license the template to any third party.

For more information refer our
license agreement here
How frequently will you be adding new templates?

We generally add new templates to the existing database on a weekly or biweekly basis
Is my membership transferable? In other words, can I share my membership with others?

Unfortunately not. You cannot transfer your membership to a third party.
How do I renew my membership?

A reminder will be sent to you a week ahead of your membership expiry date. You can use the link sent to you to renew your membership by following the instructions on the renewal page.
How do I upgrade my membership?

In order to get complete access to all the products, we always recommend Premium membership plan. However, if you had earlier opted for the Budget or Standard membership plans, it is possible to upgrade to the 'Premium' membership plan just by paying additional $10 along with the balance amount. Refer the table given below.

From current plan to Premium plan
How to download free stock images?

You can download tons of free stock images right here on buytemplates.net. These images from our partner Bigstockphotos.com cover a wide range of themes including Animals, Business, Education, Food and more.
Click here.
I haven't received my membership login information yet.Is there any way of getting it online?

Yes, You can use our
"Member Login Information Retrieval System" to get your login information online.
I am a web designer myself can I resell your templates?

Yes, Join our affiliate program and earn up to 30% commission by reselling our website templates.
I have a website of my own is there a possibility to earn by promoting buytemplates.net?

Of course! If you own a website and you are interested in selling our products through your website. You can join as our
affiliate member.
How can I join your affiliate program?

To become an affiliate member, please provide us with the required information.
Click here to view the form.
What is your payment method for my affiliate earnings?

Our affiliate cookies and IP tracking are good for a year; you will earn commissions from visitors you sent months ago. We provide real-time instant tracking and reporting. You will receive instant automatic email notification for all commissions! Payments will be processed and sent to you on the 15th of each month.
What are included under the website maintenance service?

Our website maintenance service is just like having a full time webmaster working for your website at an extremely affordable rate. Our maintenance service includes the following:

. Newsletter & email list maintenance
. Shopping cart product updates
. Site design and content updates
. Hosting and Domain management
. Email accounts management
. Calculating space requirements
What is this service priced at?

Your maintenance needs may differ based on the type of website/business you are in. That is why we cannot give a fixed price quote. Please get in touch with us for a
custom website maintenance quote.
Will you also promote my site?

Yes we can offer you on-going SEO and SEM services at a small additional price.
What is SEO and how can I benefit out of it?

SEO is the process which helps you rank better in major search engines like Google, Yahoo and MSN for specific keywords. An optimized website will rank in top 10 positions for many different keywords helping you get free targeted traffic.
How does the SEO service work?

We offer on-going SEO services which involves optimizing your website on a continuous basis. This ensures that your website keeps getting stronger over time and the traffic increases constantly. The payment is made on a monthly basis.
Can you guarantee that my site will rank top in all related keywords in search engines?

We cannot guarantee that as we do not have control over search engines. In-fact no one does. But we make use of whitehat SEO strategies and can say with conviction that we will help you rank for top targeted keywords.
Will I get any kind of reporting?

Yes you will get in-depth weekly and monthly reporting of all promotional activities that we do for your website.
How long will it take for you to bring my site to rank within the top 10 results for targeted keywords?

That depends on a variety of factors like your website niche, keyword competitiveness, age of your website and existing link popularity among others. As these factors are not under our control, we cannot give you exact estimates of when your website will start ranking for keywords.
What exactly does the SEO service include?

Please
click here to know about the services included
What is SEM?

SEM expanded as 'search engine marketing' is the process of promoting websites through networks of major search engines through PPC/Sponsored ad listings.
Which PPC programs do you support?

We can help you manage multiple programs on various networks. We support all major and minor networks including Google Adwords, Yahoo Overture and MSN Adcenter
How can you help me with SEM?

We can help you run and manage multiple Ad campaigns, track the results and ensure that you get a better ROI. Here's what we can do:

. Write quality Ads
. Manage bidding
. Track Results
. Change Ads and Ad display frequency and timings to increase ROI
. Provide you with in-depth reports
How do you accept payments?

We accept electronic payments through
Paypal and credit-card payments via 2Checkout
Do you have a refund policy?

Yes we do. As per the policy you will get 100% refund if you are not satisfied with the product. However, refund is possible only if you abide by our
terms
Can I pay using AMEX?

Yes you can pay with AMEX using our 2checkout gateway
Can you tell me more about your free mock up offer?

The web technology has undergone a dramatic change in the recent past and it is an ongoing process. For example, today’s web technology has become dynamic and interactive. Today web technologies like web 2.0, and CMS can improve usability, navigability, updation, ecommerce, and eventually income from your website. Moreover the application of web psychology in web design can increase your websites’ traffic and conversion rate in multi-folds. Unless you adapt to the modern web technology, you may lose your prominence in the web world.

In our free mock up service, we apply the latest web technology and web psychology to your existing websites and provide you with a concrete model of how your website will look like after the makeover. If you are happy with our designs and suggestions, you can proceed with our revamping services for a nominal fee. To avail this service, you can talk to us over the toll free number or have a live chat with our executives.
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